Returns & Exchanges
At Rokit, we want you to be fully satisfied with your streetwear; if your purchase isn't quite right, you can return or exchange items within 30 days of delivery. Please ensure all items are in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring the old shipping labels are covered or removed.
Receive Your Refund
After our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing